Attend Shari Harley’s Professional Development Workshop in Minnesota

“How to Say Anything to Anyone…” and
“Just Say It: Making Difficult Conversations Easy”

WEDNESDAY JANUARY 11th
1:00 – 4:00 pm
Minnetonka Community Center, Minnetonka, MN

A Special Professional Development Workshop sponsored by MN AWWA, MPWA, and SUSA

There is no cost to attend this workshop – but you must sign up quickly as space is limited! See below for details on how to register.

Giving feedback is challenging for everyone…No one wants to hear that they aren’t doing a good job.

Get a simple formula to make even the most difficult conversation easier. Conversations will be short, specific, and on point. They won’t be personal. They will be actionable. You’ll be able to say what you want to say, when you want to say it, in a way that the other person can hear you and take action.

Shari Harley will present…
How To Say Anything To Anyone …and
Just Say It: Making Difficult Conversations Easy
Wednesday January 11, 2012 from 1:00 p.m. to 4:00 p.m.
Minnetonka Community Center; 14600 Minnetonka Blvd
Minnetonka, MN 55345; 952.939.8390

Shari Harley runs a training and consulting firm helping organizations get and keep the right customers and employees by creating more candid business relationships. Shari spoke at the 2010 AWWA Section Leadership Training in Denver.  The program was extremely fun and useful.  Since then she has spoken for other AWWA sections and events.  We’ve been trying to get her to our section for almost two years. Don’t miss this opportunity!!!

WHO SHOULD ATTEND?
Leaders, managers, supervisors, and HR Professionals.

HOW MUCH DOES IT COST?
There is no cost to attend the training. The Minnesota Section of the American Water Works Association (MnAwwa), Suburban Utilities Superintendent Association (SUSA), and Minnesota Public Works Association (MPWA) are sponsoring the professional development workshop.

HOW DO I REGISTER?
Email your intent to attend to jeaton@ci.bloomington.mn.us. Space is limited so register quickly!

HOW CAN I FIND OUR MORE ABOUT THE TRAINING?
See the attached flyer for more detail about the training content. Visit the website www.leadershipandsalestraining.com for demonstration videos, more details about the speaker, and other training opportunities.